James Dion: Back To School

Retail Speaker
Retail Consultant

James Dion (Jim), founder and president of Chicago-based Dionco Inc., is an internationally known Retail Speaker & Trainer, Retail Consultant, and Author. Jim is sensitive to cultural and global issues as he speaks and consults in North America, Asia, Africa, Australia, Europe and South America.

Retail Selling Skills
Customer Service Skills

James Dion (Jim) is a recognized expert on retail selling and the service-centric economy. Microsoft, IBM, Williams-Sonoma, Harley-Davidson, Electrolux, Honey Baked Ham, Macy's, and Swarovski are just a few of the companies that have benefited from Jim's advanced selling methodology.

Store Operations
Store Policies & Procedures

At Dionco Inc. we have been working for over 30 years with corporations of all sizes to help them develop, compile, update and effectively communicate and implement best-in-class operational policies and procedures.

Retail Consulting

At Dionco Inc. we pride ourselves on being able to provide our clients with the most up-to-date strategy reviews and competitive solutions from our access to extensive research as well as information from some of the largest corporations in the world.

Retail Psychologist

A psychologist by education and a retailer and marketer by experience, James Dion (Jim) delivers state-of-the-art information and solutions on all facets of the retail industry while providing key insights on the consumer, the market, the economy and other hot issues affecting retailers.

Retail Training
Retail Keynotes & Workshops

At Dionco Inc. we analyze some of the major cultural shifts in consumer lifestyle and desires that are taking place today and in the years ahead. As well, we examine how companies and brands are capitalizing on those changes by coming up with new concepts, goods, services, and experiences for (and together with) their customers.