Retail Consulting and Training

We work with companies large and small, nationally and internationally to help them understand changing consumer preferences and more confidently assess business opportunities and market strategies.

Retail Keynotes and Training

A combination of psychological, retail and marketing education and work experience are the secret sauce in our approach to training whether it is a keynote on the future of retail or training on sales and service, inventory management, store operations, hiring and training, negotiating, buying and everything else retail.

Retail Consulting

We provide the most up-to-date strategy reviews and competitive solutions from our access to extensive research as well as information from some of the largest corporations in the world.

Retail Specialties

We specialize in strategic development consulting, action-based learning workshops, and cutting-edge keynotes in the areas of retail, marketing, technology, and leadership.

Previews on consumer trends, the impact of technology and the future of retail.

Teamwork, delegation, accountabilities, motivation and leadership training.

Training on advanced sales and service techniques adopted by Samsung, Intel, and Macy’s among others.

Training for buyers, vendors and anybody who is involved in negotiations and is seeking the best deal possible.

Store management, KPIs, hiring and training, inventory management training and more.

Store and behind the scenes tours of top retailers for national and international groups.

Consulting on retail strategy, marketing and retailer-vendor strategic alliance management.

Consulting on operations and merchandising best practices, procedures and the technology required.

Affordable, fast and convenient help for retail startups and existing small to mid-size retailers.

+ $1 Trillion
OUR CLIENTS COMBINED ANNUAL SALES
35
COUNTRIES THAT WE HAVE WORKED IN
10,000
ATTENDEES ON AVERAGE A YEAR
Over 60
keynotes and workshops on average a year

LATEST RETAIL KEYNOTES AND TRAINING

Most recent keynotes and workshops for some of our clients.
Need client code to download (or contact us for access).
Jun 13, 2016

Crossville Inc.

Jun 13, 2016

Crossville Inc.

May 12, 2016

AudioSolutionz

Apr 21, 2016

Coverings, Tile, Stone & Flooring

Apr 19, 2016

J.D. Associates

Mar 3, 2016

AudioSolutionz

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NEW TITLES

New keynotes and workshops addressing on the latest and hottest topics all filled with practical, stimulating and actionable content.

Retail And Consumer Trends

Mobile Marketing

Big Data Analytics

Selling-Marketing To Millennials

Leadership

Strategy

BOOKS WORTH READING

Retail Selling Ain’t Brain Surgery, It’s Twice As Hard is a hands-on book for Retail Sales Associates of any age or experience who want to gain a deeper insight into what they do.

The new Retail Sales Associate will benefit from many of the practical examples and exercises included in the book and the seasoned Retail Associate will benefit from new insights into Customer behavior. Mr. Dion introduces Professional Retail Sales Associates to new strategies on: Avoiding Vending Machine Selling; Keeping Your Distance; Customer Behavior; In-Your-Face Customers; Customers For Life; Less Than Righteous Returns; Maximizing The Last Moment With Your Customers; The Real Secret Service; Practicing To Improve Your Skills.

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JAMES DION & STEFANIA PINTON

We have a combined national and international retail training and consulting experience of over 60 years. As well, we have a network of resources for additional support and collaboration.
James Dion

James Dion

President
Stefania Pinton

Stefania Pinton

Co-Founder
 
From our Archives

Video Excerpts

Watch excerpts from past Keynotes, Panel Discussions, Workshops and Interviews.

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Articles: From Our Archives

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The Cheaper, Smarter Way to Buy Luxury Fashion

The Cheaper, Smarter Way to Buy Luxury Fashion

How insatiable is the appetite for cheaper designer clothes from ‘off-price chains’ like Nordstrom Rack, Neiman Marcus Last Call, Barneys Warehouse....


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Retailers Running Scared Turn To Technology For Salvation

Retailers Running Scared Turn To Technology For Salvation

Will robots that assist you in trying on clothes, or “smart data,” not be confused with “big data,” help save the retail industry?


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Google Tap 10 Is Now Offering Free Rewards To Users

Google Tap 10 Is Now Offering Free Rewards To Users

For a limited time and in the United States only, a new promotion called Google Tap 10...


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8 Retail Technologies To Watch In 2016

8 Retail Technologies To Watch In 2016

From magic mirrors to RFID tags, the retail technologies emerging...


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WHAT CLIENTS SAY

James Dion has a diverse skill set in that he has worked retail, manufacturing and operations. He is a genuine retail expert with a big interest in systems. This is invaluable in establishing credibility as he understands the complexities of business and can relate to the challenges of his audiences.

Ruth Crowley, Vice President, General Merchandise Harley-Davidson Motor Company