What’s Next In Customer Engagement: Ideas Your Customers Will ‘Like’ And ‘Love’ You For
| Client | Coverings, Tile, Stone & Flooring |
| Date | Apr 7, 2017 |
| Access | Client Only |
Description
Presentation at Coverings 2017 Conference in Orlando, FL.
Identify the reasons why customers say that they don’t like shopping anymore. Identify what it is that they expect – which is much, much different than what we are doing today. Look down the road at the retail playbook script that will get customers excited again – tough as hell to do but it is either this or…