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High Performance Retailing

Client NHL
Date Jul 21, 2014
Access Client Only


Presentation for NHL Store Leaders at 2014 NHL Exchange Buying Show in Denver, CO.

Technology and consumer trends have created a whole new scene for retailers everywhere; one that requires dramatic changes to the way we run our business. Learn some of the changes you can make and how you can effectively implement them and most importantly how you can measure their impact on your bottom line. Learn the answer to questions like, how do I buy the right product for today's customers who want to have it all? How do I display my product to tempt my customers and maximize my profits? How do I price my inventory to make it right for he customer and right for my bottom line? What after sales service should I provide to increase my customer's satisfaction and loyalty? How do I ‘upgrade’ my customer? How do I integrate mobile and other technologies to cater to a always-on consumer and improve efficiencies? And finally how do I find the right people to help me do all of this right?

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