Speaking and Training

Keynotes and workshops for download by our clients.

Contact us if you are interested in learning more about these presentations or accessing them.

Client Access

Speeches & Workshops marked Client Only require a Client Code.

Description
Client
Date
The Art And Science Of Whole Branding Client Only

Feb 4, 2017

Workshop for the Pauline Sisters.

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Pauline Books & Media
02/04/2017
Time To Up Your Game: How To Reinvent Your Business To Meet The Ever-Changing Customer Needs & Expectations  Client Only

Jan 24, 2017

Presentation at the 2017 AGM Conference in Orlando, FL.

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Association of Golf Merchandisers
01/24/2017
Customer Data: Your Crystal Ball To Predict (And Achieve) Stellar Results Client Only

Jan 9, 2017

Presentation for Pinch A Penny Pool Patio And Spa Owners in Orlando, FL.

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Pinch A Penny Pool Patio and Spa
01/09/2017
What Gets Measured, Gets Done. 15% Sales Increase Anyone? Client Only

Jan 9, 2017

Presentation for Pinch A Penny Pool Patio And Spa Owners in Orlando, FL.

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Pinch A Penny Pool Patio and Spa
01/09/2017
Bringing It Home - From Ideas To Innovations To Actions Client Only

Nov 29, 2016

Presentation at the 2016 Running Event in Orlando, FL.

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The Running Event
11/29/2016
Store Traffic Is Down: Time To Reboot Client Only

Nov 9, 2016

Presentation at the NSRA 2016 Annual Leadership Conference in San Antonio, TX.

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National Shoe Retailers Association
11/09/2016
May You Live In Interesting (Retail) Times - And Interesting Appliance & Furniture Industry Times Client Only

Nov 7, 2016

Presentation for Betta Execs and Dealers in visit to the US from Australia.

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Betta (Australia)
11/07/2016
Retail Study Tour (Dallas-Chicago-Los Angeles) - A Week In Review Client Only

Nov 7, 2016

Retail Study Tour for Betta Execs and Dealers from Australia.

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Betta (Australia)
11/07/2016
Ready To Get Floored By All The Possibilities? Client Only

Oct 24, 2016

Presentation at Total Solution Plus Annual Conference in Indian Wells, CA.

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Ceramic Tile Distributors Association
10/24/2016
The Complacency Trap: Don’t Get Caught Doing What Worked Yesterday (When Customers Are Obsessed with What They Want Tomorrow Client Only

Sep 24, 2016

Keynote at the Society of American Florists Association 2016 Annual Convention in Maui, HI.

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Society of American Florists
09/24/2016
Principles Of Superior Selling In A Showroom Client Only

Jun 13, 2016

Workshop for Crossville Tile & Stone Sales Team in Nashville, TN.

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Crossville Inc.
06/13/2016
Making Your Showroom Into A Selling Room Client Only

Jun 13, 2016

Presentation for Crossville Tile & Stone Sales Team in Nashville, TN.

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Crossville Inc.
06/13/2016
The Psychology Of Price And Why It Matters Client Only

May 12, 2016

Webinar for AudioSolutionz customers.

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AudioSolutionz
05/12/2016
The New Rules of Customer Engagement Client Only

Apr 21, 2016

Presentation at Coverings '16 in Chicago, IL.

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Coverings, Tile, Stone & Flooring
04/21/2016
CHANGE or CLOSE, No More Choices Client Only

Apr 19, 2016

Keynote at the 2016 Boston-only retailer event for J.D. Associates in Boston, MA.

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J.D. Associates
04/19/2016
The Myth of Millennials - Why They May Not Deliver the Revenue You Expect Client Only

Mar 3, 2016

Webinar for AudioSolutionz customers.

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AudioSolutionz
03/03/2016
Follow The Customer - Creating A True Cross Platform For Complete Customer Engagement Client Only

Jan 6, 2016

Keynote at the 2016 ProSource Conference in Orlando, FL.

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ProSource Wholesale
01/06/2016
May You Live In Interesting (Retail) Times Client Only

Nov 9, 2015

Presentation for Arçelik A.S. Dealers and Company Executives during their US. Retail Study Tour in Chicago, Dallas, and NYC.

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Arçelik
11/09/2015
How Technology Is Transforming Retail As We Know It Client Only

Sep 15, 2015

Presentation at the 2015 NBDA Conference in Las Vegas, NV.

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National Bicycle Dealers Association
09/15/2015
Do You Have A Digital Shoplifting Problem? How To Combat Showrooming Client Only

Sep 15, 2015

Presentation at the 2015 NBDA Conference in Las Vegas, NV.

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National Bicycle Dealers Association
09/15/2015
The Holidays Are Here....What You Need To Do To Improve Your Holiday Operations And Results Client Only

Aug 20, 2015

Webinar for Industry Dive.

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Industry Dive
08/20/2015
On The Rise And Online Client Only

Jun 30, 2015

Presentation at The Running & Fitness Event For Women in Chicago, IL.

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Formula4Media
06/30/2015
Can You Think Of 20 Ways You Can Thrive In The Brave New World Of Retail? We Can! Client Only

Jun 22, 2015

Presentation at The Lighting One 2015 National Meeting/Convention in Dallas, TX.

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Lighting One
06/22/2015
The On-Demand Economy: Mobile Customers Want it Now - Are You Ready? Client Only

Jun 7, 2015

Presentation at the 2015 Retail Growth Solutions Conference for the Society of American Florists in Hartford, CT.

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Society of American Florists
06/07/2015
The Six-Step Roadmap To Building The Perfect Inside Sales Process Client Only

May 13, 2015

Presentation for Crossville Inside Sales Team in Nashville, TN.

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Crossville Inc.
05/13/2015
New Rules Of Customer Engagement Client Only

Apr 16, 2015

Presentation on April 15 at LivingWell to all Associates.

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Potomac ABC
04/16/2015
Generation Squared – How to Sell to Four Different Generations Client Only

Jan 21, 2015

Presentation at the 2015 International Surface Event in Las Vegas, NV.

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Surfaces
01/21/2015
The New Rules Of Customer Engagement Client Only

Jan 20, 2015

Presentation at the 2015 AGM Retail Conference in Orlando, FL.

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Association of Golf Merchandisers
01/20/2015
The Psychology Of Price And Why It Matters Client Only

Jan 20, 2015

Presentation at the 2015 AGM Retail Conference in Orlando, FL.

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Association of Golf Merchandisers
01/20/2015
High Performance Retailing Client Only

Jan 8, 2015

Workshop for the Pauline Sisters of the Pauline Books & Media, Boston, MA.

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Pauline Books & Media
01/08/2015
What If Selling More To The Customers You Already Have Is Not Enough? Client Only

Dec 2, 2014

Presentation at the 2014 Running Event in Austin, TX

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The Running Event
12/02/2014
Sales & Service and Sales Management Excellence Training Program Client Only

Nov 26, 2014

Sales and Service Excellence Training Workshop for Samsung Brand Store Associates and Sales Management Excellence Training Workshop for Samsung Brand Store Managers.

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Samsung
11/26/2014
How Technology Is Transforming Retail As We Know It  Client Only

Oct 29, 2014

Presentation at the 2014 Retailkonferansen in Oslo, Norway.

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Confex Norge AS (Norway)
10/29/2014
What's In Store: Retail Rights & 'Rongs'  Client Only

Aug 29, 2014

Presentation at the 2014 Appliance Connexion Conference in Singapore, SG.

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Appliance Connexion (New Zealand)
08/29/2014
You Are No Longer In Charge! The Changing Face Of Retail Client Only

Aug 28, 2014

Presentation at the 2014 Appliance Connexion Conference in Singapore, SG.

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Appliance Connexion (New Zealand)
08/28/2014
Gold Standards Client Only

Aug 28, 2014

The Gold Standards that were in Marc Fletcher's presentation

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Appliance Connexion (New Zealand)
08/28/2014
Manage Your Inventory To Maximize Your Profits - 6 Workshops Client Only

Aug 19, 2014

Workshop Series for the 2014 IGC East and Chicago Independent Garden Center Show in Washington, DC and Chicago, IL.

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Independent Garden Center Show
08/19/2014
Customer Engagement New Rules Client Only

Jul 24, 2014

Presentation at the 2014 Tech Data CPE Retail Partner Summit in NYC, NY.

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Tech Data
07/24/2014
High Performance Retailing Client Only

Jul 21, 2014

Presentation for NHL Store Leaders at 2014 NHL Exchange Buying Show in Denver, CO.

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NHL
07/21/2014
It’s All About Price, Right? (Wrong!) Client Only

Jun 10, 2014

Presentation at the SAF 2014 Retail Growth Solution Conference in Chicago, IL.

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Society of American Florists
06/10/2014
Are You Missing Out on Mobile Shoppers? Client Only

Apr 30, 2014

Presentation at the 2014 Coverings Show in Las Vegas, NV.

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Coverings, Tile, Stone & Flooring
04/30/2014
Managing And Leading Your Team To Success Client Only

Mar 25, 2014

Presentation at the 21st Annual SHVL Leadership Conference in Nashville, TN.

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Southeastern Healthcare Volunteer Leaders (SHVL)
03/25/2014
How To Sell More To The Customers You Already Have Client Only

Mar 25, 2014

Presentation at the 21st Annual SHVL Leadership Conference in Nashville, TN.

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Southeastern Healthcare Volunteer Leaders (SHVL)
03/25/2014
Customers Are Changing, Are You? Client Only

Mar 25, 2014

Presentation at the 21st Annual SHVL Leadership Conference in Nashville, TN.

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Southeastern Healthcare Volunteer Leaders (SHVL)
03/25/2014
How To Effectively Deal With The Mobile Enabled Shopper Client Only

Jan 29, 2014

Presentation at the 2014 International Surface Event in Las Vegas, NV.

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Surfaces
01/29/2014
The Psychology Of Price And Why It Matters  Client Only

Jan 29, 2014

Presentation at the 2014 International Surface Event in Las Vegas, NV.

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Surfaces
01/29/2014
Bata LeaderShift Conference Client Only

Jan 22, 2014

Reading material for Bata Emerging Markets (BEM) LederShift Conference in Santa Monica, LA.

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Bata International
01/22/2014
Bata LeaderShift Conference Client Only

Jan 21, 2014

Presentation decks for Dionco speakers at the 2014 Bata Emerging Markets (BEM) LederShift Conference in Santa Monica, LA.

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Bata International
01/21/2014
Customer Engagement New Rules Client Only

Jan 19, 2014

Presentation at the Winter Fancy Food Show in San Francisco, CA.

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Specialty Food Association
01/19/2014
The Future Of POS Client Only

Jan 17, 2014

Presentation at the Winter Fancy Food Show in San Francisco, CA.

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Specialty Food Association
01/17/2014
Making Your Showroom Into A Salesroom Client Only

Jan 11, 2014

Presentation for Garden State Tile Design Consultants in Bethlehem, PA.

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Garden State Tile
01/11/2014
The Swiss Army Knife Of Negotiation Skills Client Only

Jan 10, 2014

Presentation for Garden State Tile Managers and Outside Sales Team in Bethlehem, PA.

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Garden State Tile
01/10/2014
Selling 15% More? Easier Done Than Said Client Only

Dec 4, 2013

Presentation at the Nathan Sports Retail Selling Symposium in Austin, Texas.

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Nathan Sports
12/04/2013
The Swiss Army Knife Of Negotiation Skills Client Only

Dec 3, 2013

Presentation at The Running Event, the premiere conference and expo for the running specialty channel, held annually in Austin, TX. Organized by Formula4 Media, publishers of Running Insight magazine.

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The Running Event
12/03/2013
Competing In The Digital Age Of Retail Client Only

Nov 14, 2013

Presentation for the 2013 NSRA Annual Leadership Conference in Boston, MA.

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National Shoe Retailers Association
11/14/2013
Your Customers Are Changing, Are You? Client Only

Oct 29, 2013

Workshop for Coach Sales Consultants in New York City, NY.

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Luxottica
10/29/2013
Making Your Showroom Into A Salesroom Client Only

Oct 16, 2013

Workshop for Crossville Salesroom Managers in Nashville, TN.

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Crossville Inc.
10/16/2013
What's The Key To Market Success Client Only

Sep 19, 2013

Presentation at the Society of American Florists (SFA) 129th Annual Convention in Phoenix, AZ.

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Society of American Florists
09/19/2013
Retail, Consumer & Technology Client Only

Sep 12, 2013

Keynote at the 2013 SRA Conference in Singapore, SG.

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Singapore Retailer Association (Singapore)
09/12/2013
Expanding Outside Of Singapore Into North America Client Only

Sep 11, 2013

Presentation to Singaporean Retail Executives sponsored by Spring Singapore.

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Spring and IE Singapore (Singapore)
09/11/2013
Buyer and Negotiation Boot Camp Client Only

Sep 10, 2013

1 and 1/2 day-workshop on Buying and Negotiation for Courts Buyers in Singapore.

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Courts (Singapore)
09/10/2013
Do You Have A Digital Shoplifting Problem? How To Combat Showrooming Client Only

Sep 5, 2013

Presentation for the 2013 Appliance Connexion Conference in Chicago, IL, Omaha, NB, and Las Vegas, NV.

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Appliance Connexion (New Zealand)
09/05/2013
If You Begin With Who Rather Than What…People Matter Client Only

Sep 5, 2013

Presentation for the 2013 Appliance Connexion Conference in Chicago, IL, Omaha, NB, and Las Vegas, NV.

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Appliance Connexion (New Zealand)
09/05/2013
Service and Customer Experience: Inspired by Disney Client Only

Sep 5, 2013

Presentation for the 2013 Appliance Connexion Conference in Chicago, IL, Omaha, NB, and Las Vegas, NV.

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Appliance Connexion (New Zealand)
09/05/2013
What Does Abt Electronics Have In Common With The Bellagio? Client Only

Sep 4, 2013

Presentation for the 2013 Appliance Connexion Conference in Chicago, IL, Omaha, NB, and Las Vegas, NV.

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Appliance Connexion (New Zealand)
09/04/2013
The New Rules Of Customer Engagement Public

Sep 4, 2013

Presentation for the 2013 Appliance Connexion Conference in Chicago, IL, Omaha, NB, and Las Vegas, NV.

More
Appliance Connexion (New Zealand)
09/04/2013
U.S. Retail Study Tour Client Only

Sep 1, 2013

Retail Study Tour for the 2013 Appliance Connexion Conference in Chicago, IL, Omaha, NB and Las Vegas, NV.

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Appliance Connexion (New Zealand)
09/01/2013
‘Just In Time’ Inventory Strategies For Garden Centers Client Only

Aug 22, 2013

Workshop for the 2013 IGC Know2Grow Retail Conference in Chicago, IL.

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Independent Garden Center Show
08/22/2013
Improve Your Inventory Performance & Sales Key Productivity Indicators Client Only

Aug 22, 2013

Workshop for the 2013 IGC Know2Grow Retail Conference in Chicago, IL.

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Independent Garden Center Show
08/22/2013
Markdowns Happen: Make The Most Of Them Public

Aug 21, 2013

Workshop for the 2013 IGC Know2Grow Retail Conference in Chicago, IL.

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Independent Garden Center Show
08/21/2013
It's All In The Assortment Planning Public

Aug 21, 2013

Workshop for the 2013 IGC Know2Grow Retail Conference in Chicago, IL.

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Independent Garden Center Show
08/21/2013
How Much Is Enough? Budgeting And Open-To-Buy Client Only

Aug 21, 2013

Workshop for the 2013 IGC Know2Grow Retail Conference in Chicago, IL.

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Independent Garden Center Show
08/21/2013
Buying The Right Product For Your Customers, Today And Tomorrow Client Only

Aug 20, 2013

Presentation at the 2013 IGC Know2Grow Retail Conference in Chicago, IL.

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Independent Garden Center Show
08/20/2013
'If You Begin With Who Rather Than What... Client Only

Jun 26, 2013

Workshop for the 2013 Footwear Event in Chicago, IL.

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The Footwear Event
06/26/2013
The Customer Has Changed. Have You? Public

Jun 20, 2013

Keynote for the 2013 Nationwide Marketing Group Business & Leadership Management Conference in Las vegas, NV.

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Nationwide Marketing Group
06/20/2013
The New Rules Of Customer Engagement Client Only

Jun 11, 2013

Presentation at the 2013 Society of American Florists Conference in St. Louis, MO.

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Society of American Florists
06/11/2013
The Psychology of Price and Why it Matters Public

Apr 30, 2013

Presentation for the 2013 COVERINGS Conference and Trade Show in Atlanta, GA.

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Coverings, Tile, Stone & Flooring
04/30/2013
What Every Retailer Can Learn From Apple Public

Apr 29, 2013

Presentation for the 2013 COVERINGS Conference and Trade Show in Atlanta, GA.

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Coverings, Tile, Stone & Flooring
04/29/2013
Customer Engagemnet 2.0 Client Only

Apr 26, 2013

Presentation for Canada Nufloors Group Inc. in Vancouver, BC, Canada.

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Canada Nufloors Group Inc. (Canada)
04/26/2013
2013 U.S. Retail Study Tour: Reading Material Client Only

Apr 15, 2013

2013 U.S. Retail Study Tour Reading Material.

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Spring and IE Singapore (Singapore)
04/15/2013
2013 U.S. Retail Study Tour: Things You Are Going To See And Learn Client Only

Apr 15, 2013

Slide Presentation on Thing You Are Going To See And Learn In The 2013 U.S. Retail Study Tour.

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Spring and IE Singapore (Singapore)
04/15/2013
2013 U.S. Retail Study Tour: Detailed Agenda Client Only

Apr 15, 2013

2013 U.S. Retail Study Tour Detailed Agenda.

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Spring and IE Singapore (Singapore)
04/15/2013
So, You Are Going To Take Over The Business... Client Only

Apr 14, 2013

Presentation at the 2013 NSRA's Next Gen Leadership Program in Chicago, IL. 

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National Shoe Retailers Association
04/14/2013
Managing Change Through Your People Public

Apr 9, 2013

Presentation for Discovery Clothing Management Team in Chicago, IL.

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Discovery Clothing
04/09/2013
Consumers Are Changing, Are You? Client Only

Feb 26, 2013

Presentation for Husqvarna's Top Dealers in Montego Bay, Jamaica.

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Husqvarna
02/26/2013
Consumers Are Changing, Are You? Client Only

Jan 31, 2013

Presentation at the Annual Campus Stores Canada Trade Show and Education Event in Toronto, Canada.  

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Campus Stores Canada
01/31/2013
How To Compete With The Big Box Retailers Public

Jan 30, 2013

Presentation for the 2013 SURFACES STONEXPO MARMOMACC AMERICAS Show in Las Vegas, NV.

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Surfaces
01/30/2013
What Every Retailer Can Learn From Apple Client Only

Jan 30, 2013

Presentation for the 2013 SURFACES STONEXPO MARMOMACC AMERICAS Show in Las Vegas, NV.  

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Surfaces
01/30/2013
Module 1: Finding, Interviewing, Hiring and Motivating A Winning Team Client Only

Jan 15, 2013

Workshop for Stag-Parkway 2013 Professional Retail Organization Training Program in San Antonio, TX.

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Stag-Parkway
01/15/2013
Keynote 2012 Client Only

Jan 15, 2013

James Dion's Keynote at the 2012 Dealer Show in Las Vegas

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Stag-Parkway
01/15/2013
What Every Retailer Can Learn From Apple (Webinar) Client Only

Dec 12, 2012

Webinar for CTDA.

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Ceramic Tile Distributors Association
12/12/2012
Do You Have A Shoplifting Problem? Client Only

Nov 9, 2012

Presentation at the 2012 NSRA Conference in Washington, DC.

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National Shoe Retailers Association
11/09/2012
Service is Sales. Building an Unbeatable Sales and Service Team Client Only

Oct 29, 2012

Presentation for CTDA at their third annual Total Solutions Plus conference in Rancho Mirage, CA.  

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Ceramic Tile Distributors Association
10/29/2012
Making Your Showroom Into A Salesroom Client Only

Oct 3, 2012

Workshop for Crossville Salesroom Managers in Nashville, TN.

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Crossville Inc.
10/03/2012
Consumers Are Changing. Are You? Client Only

Oct 1, 2012

Presentation for the Empire Facilities Management Group in NYC, NY.

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Empire Facilities Management Group
10/01/2012
Amazing The Consumer Of Today And Tomorrow Public

Sep 27, 2012

Presentation for FTD Top Accounts in Chicago, IL.

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FTD
09/27/2012
Amazing The Consumer Of Today And Tomorrow Client Only

Sep 19, 2012

Presentation at the NBDA 2012 Interbike Show in Las Vegas, NV.

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National Bicycle Dealers Association
09/19/2012
The Psychology Of Price: Stop The Markdown Madness Public

Sep 19, 2012

Presentation at the NBDA 2012 Interbike Show in Las Vegas, NV.

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National Bicycle Dealers Association
09/19/2012
Negotiation Skills Workshop Client Only

Sep 17, 2012

Workshop for Parbel Regional Sales Executives and Regional Education Executives in Miami, FL.

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L'Oreal
09/17/2012
Amazing Today and Tomorrow’s Consumer Client Only

Jul 31, 2012

Presentation at the 2012 Techdata Conference in Hilton Head, South Carolina

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Tech Data
07/31/2012
Do You Have A Digital Shoplifting Problem? Public

Jun 25, 2012

Workshop at the 2012 Footwear Event in Chicago, IL.

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The Footwear Event
06/25/2012
Shoppers, Technology and The Retail Marketplace - Trends and Opportunities Client Only

Jun 19, 2012

Presentation for the Society of American Florists Retail Growth Solutions Conference in Philadelphia, PA.

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Society of American Florists
06/19/2012
Consumer Attractions & Addictions 2012 & Beyond Client Only

Jun 6, 2012

Presentation at the Betta National Conference 2012 in Santa Monica, LA.  

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Betta (Australia)
06/06/2012
Delivering The Trollbeads Mantra To Your Customers Client Only

May 31, 2012

Presentation for Trollbeads Distributors, Sales Reps and Retail Customers at Trollbeads International Conference in Las Vegas, NV.

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Trollbeads
05/31/2012
Hiring And Developing Trollbeads Superfans Public

May 31, 2012

Presentation for Trollbeads Distributors, Sales Reps and Retail Customers at Trollbeads International Conference in Las Vegas, NV.

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Trollbeads
05/31/2012
How To Find The Right Retailers & Create A Success Formula Public

May 30, 2012

Presentation for Trollbeads International Distributors & US Sales Reps at Trollbeads International Conference in Las Vegas, NV.

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Trollbeads
05/30/2012
Consumer Attractions And Addictions In 2012 And In The Future Client Only

May 25, 2012

Presentation at the 2012 Cadillac Fairview International Conference in Banff, AB, Canada.

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Cadillac Fairview
05/25/2012
Retail 101: Executing The Basics (In English and Portuguese) Public

May 9, 2012

Presentation at the APAS 2012 Annual Conference and Trade Show for the Supermarket Sector in Sao Paulo, Brazil.

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APAS (Brazil)
05/09/2012
Part 1: Consumers Are Changing, Are You? - Part 2: Delivering On Consumers Expectations Client Only

Apr 18, 2012

Coremanco 2-Day Training for Parbel Regional Sales Executives and Regional Education Executives in Miami, FL.

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L'Oreal
04/18/2012
The Consumers In 2012 And Beyond: Buckle Your Seat Belts, It’s Going To Be A Rocky Ride Client Only

Apr 14, 2012

Presentation for the 2012 MSA Conference & Expo in New Orleans, LA.

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Museum Store Association
04/14/2012
Negotiation Skills Workshop Client Only

Mar 27, 2012

Workshop for Fortinos' Buyers in Hamilton, Ontario (Canada).

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Fortinos
03/27/2012
Leveraging PAC, The Sales And Profit Driver Client Only

Mar 26, 2012

Presentation for BRP PAC Managers in Sherbrooke, QC.

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Bombardier Recreational Products (BRP)
03/26/2012
Creating Customer Excitement Client Only

Mar 26, 2012

Presentation for BRP PAC Managers in Sherbrooke, QC.

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Bombardier Recreational Products (BRP)
03/26/2012
What Every Retailer can Learn from Apple Client Only

Mar 22, 2012

Presentation for the NARTA-Australia Buying Group in New York City, NY.

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NARTA
03/22/2012
Consumer Wants And Fifteen Visual Merchandising Tactics You Can Deploy To Exceed Them Client Only

Mar 21, 2012

Webinar for Stg-Parkway Dealers.

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Stag-Parkway
03/21/2012
Consumer Attractions & Addictions 2012 - How They Affect Their Shopping Motivations and How Knowing Them Can Help You Thrive Client Only

Mar 19, 2012

Presentation at the 2012 Western Canada Business Forum in Kananaskis, AB.

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International Council of Shopping Centers
03/19/2012
New York, Chicago and Oakbrook Retail Study Tours Client Only

Mar 17, 2012

Booklet Reading Version.

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NARTA
03/17/2012
Consumers Are Changing. Are You? Client Only

Mar 17, 2012

Presentation for NARTA-Australia Buying Group in Chicago, IL.

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NARTA
03/17/2012
The State of the Appliance & CE Union Client Only

Mar 17, 2012

Presentation for NARTA -Australia Buying Group in Chicago, IL.

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NARTA
03/17/2012
What Every Retailer can Learn from Apple Client Only

Mar 11, 2012

Presentation at Essentially Women Buying Group 2012 Focus on the Future Conference and Tradeshop in Orlando, FL.

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Trulife
03/11/2012
Beating a Path to Your Store Client Only

Mar 11, 2012

Presentation at Essentially Women Buying Group 2012 Focus on the Future Conference and Tradeshop in Orlando, FL.

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Trulife
03/11/2012
Consumers In 2012 And Beyond: What Do They Want And Who Is Giving It To Them Client Only

Feb 10, 2012

Presentation at Acuity 2012 Strategic Planning Event in Sheboygan, WI.

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Acuity
02/10/2012
The Psychology of Price: Stop The Markdown Madness Client Only

Jan 26, 2012

Presentation at the PGA 2012 Merchandise Show in Orlando, FL.

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PGA
01/26/2012
Sales And Service Excellence – When ‘Good Enough’ Is No Longer An Option Client Only

Jan 26, 2012

Presentation at the PGA 2012 Merchandise Show in Orlando, FL.

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PGA
01/26/2012
Hiring Right - How To Select The Right People To Work In Your Store Public

Jan 25, 2012

Presentation at the 2012 AGM Retail Conference in Orlando, FL.

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Association of Golf Merchandisers
01/25/2012
What Every Retailer Can Learn From Apple Public

Jan 25, 2012

Presentation at the 2012 AGM Retail Conference in Orlando, FL.

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Association of Golf Merchandisers
01/25/2012
Creating Customer Excitement Public

Jan 25, 2012

Presentation for BRP Marketing Team in Montreal, Canada.

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Bombardier Recreational Products (BRP)
01/25/2012
The Psychology of Price Client Only

Jan 23, 2012

Presentation at the 2012 SURFACES and StonExpo/Marmomacc Americas Conference in Las Vegas, NV.

More
Surfaces
01/23/2012
Big Box Retailers: Use Their Strategies to Beat Them at Their Own Game Client Only

Jan 23, 2012

Presentation at the 2012 SURFACES and StonExpo/Marmomacc Americas Conference in Las Vegas, NV.

More
Surfaces
01/23/2012
The Psychology Of Price: Stop The Markdown Madness Client Only

Jan 18, 2012

Presentation at the NRF 2012 Retail’s Big Show in New York City, NY.

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National Retail Federation
01/18/2012
Consumer Wants And Desires And What You Need To Do To Exceed Them Client Only

Jan 16, 2012

Seminar for the PRO initiative at Stag-Parkway 2012 Driving Success Conference in Las Vegas, NV.

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Stag-Parkway
01/16/2012
Consumers In 2012 And Beyond: What Do They Want And Who Is Giving It To Them Client Only

Jan 16, 2012

Keynote for Stag-Parkway 2012 Driving Success Conference in Las Vegas, NV.

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Stag-Parkway
01/16/2012
Run A Retail Business That Really Works Client Only

Dec 8, 2011

Presentation at The Running Event in Austin, TX.

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The Running Event
12/08/2011
Consumers In 2012: What Will It Take To Get Them Back Client Only

Nov 20, 2011

Presentation at The Soccer Event 2011 in Los Angeles, CA.

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Major League Soccer (MLS)
11/20/2011
The Psychology of Price Client Only

Oct 17, 2011

Presentation at Retail Pro 2011 Global Conference in Cancun, MX

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Retail Pro
10/17/2011
2012 and Beyond – What are Customers Expecting and What We Need to Do to Exceed Their Expectations Client Only

Oct 17, 2011

Presentation at Retail Pro 2011 Global Conference in Cancun, MX.

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Retail Pro
10/17/2011
Customer Service New Heights Client Only

Sep 28, 2011

Workshop for Crossville Customer Service Reps.

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Crossville Inc.
09/28/2011
Making Your Showroom Into A Selling Room Public

Sep 28, 2011

Workshop for Crossville Dealer Associates.

More
Crossville Inc.
09/28/2011
Moving Non-Moving Inventory Webinar Client Only

Sep 26, 2011

Webinar for Harley-Davidson DMs and GM Managers.

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Harley-Davidson
09/26/2011
Markdown Simulator Client Only

Sep 12, 2011

Excel Sheet to calculate effect of markdown on Gross Profit Dollars

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Harley-Davidson
09/12/2011
Merchandise Strategies and Tactics for World Class BRP Dealerships Client Only

Jul 10, 2011

Workshop for BRP Sales Representatives and Dealers from BRP worldwide.

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Bombardier Recreational Products (BRP)
07/10/2011
Sell More Of What You Have To Customers You Already Have Workshop Client Only

Jul 8, 2011

Workshop for the 2011 Fancy Food Show in Washington, DC.

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National Association For The Specialty Food Trade
07/08/2011
Maximizing Inventory Investment Workshop Public

Jul 8, 2011

Workshop for the 2011 Fancy Food Show in Washington, DC.

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National Association For The Specialty Food Trade
07/08/2011
Negotiation Skills Workshop Public

Jul 8, 2011

Workshop for the 2011 Fancy Food Show in Washington, DC.

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National Association For The Specialty Food Trade
07/08/2011
The Psychology Of Price Public

Jun 27, 2011

Presentation at the Footwer Event in Chicago, IL.

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The Footwear Event
06/27/2011
What Every Retailer Can Learn From Apple Client Only

Jun 23, 2011

Webinar at Retail TouchPoints 2011 Customer Lifecycle Conference.

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Retail TouchPoints
06/23/2011
The Psychology of the Consumer, Today and Tomorrow Public

Jun 10, 2011

Presentation at the 2011 TNNA Summer NeedleArts Market in Columbus, OH.

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The National NeedleArts Association
06/10/2011
The Psychology Of Price And Why It Matters Client Only

Jun 5, 2011

Presentation at ASICS Gold Conference in Orlando, FL.

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ASICS
06/05/2011
Promoting Profitably: Can It Be Done? Public

Jun 4, 2011

Presentation for the Texas Association of Healthcare Volunteers at their Annual Convention in Dallas, TX.

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Texas Association of Healthcare Volunteers (TAHV)
06/04/2011
The Customer in 2011 and Beyond Client Only

May 20, 2011

Presentation at the 2011 Brazil Ceramic Tile Experience Conference in Miami, FL.

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Brazil Ceramic Tiles Experience (Brazil)
05/20/2011
Leveraging Your Assets to Enter New Businesses Public

Apr 9, 2011

A Presentation for the 2011 Private Stores Conference by the National Association of College Stores in Santa Ana Pueblo, NM.

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National Association of College Stores
04/09/2011
Will We Ever “Party Like It's 1999” Again? Client Only

Mar 17, 2011

Presentation at the 2011 Coverings Trade Show & Conference in Las Vegas, NV. 

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Coverings, Tile, Stone & Flooring
03/17/2011
Strategies And Tactics To Hop On The Green Bus In An Effort To Do The Right Thing And Drive Sales & Profits Public

Mar 11, 2011

Presentation at ExpoANTAD 2011 in Guadalajara, Mexico.

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ANTAD (Mexico)
03/11/2011
Advanced Retail Selling Skills Training Public

Mar 9, 2011

Workshop for HP Account Sales Reps in Schaumburg, IL.

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Hewlett-Packard
03/09/2011
Will We Ever “Party Like It's 1999” Again? Client Only

Mar 1, 2011

Presentation at the 2011 ARN Conference & Exhibition in National Harbor, MD.

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Airport Revenue News
03/01/2011
Mobile Massive Growth Public

Feb 28, 2011

Presentation for the Veterans Canteen Service Chiefs in St. Louis, MO.

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Veterans Canteen Service (US)
02/28/2011
The Psychology Of Price And Why It Matters Client Only

Feb 21, 2011

Presentation for Nationwide Marketing Group at Prime Time 2011 Trade Show and Conference for Independent Dealers of Consumer Electronics, Home Appliances and Furniture in Las Vegas, NV.

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Nationwide Marketing Group
02/21/2011
Retail Imperatives For This Year And The Next Client Only

Feb 9, 2011

Presentation at Acuity 2011 Strategic Planning Event in Sheboygan, WI.

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Acuity
02/09/2011
Big Box Retailers: Use Their Strategies to Beat Them at Their Own Game Public

Jan 24, 2011

Presentation at Surfaces 2011 - the #1 floor covering event - in Las Vegas, NV.

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Surfaces
01/24/2011
Preparing For The Future: The Customer Today And Tomorrow Public

Jan 24, 2011

Presentation at Surfaces 2011 - the #1 floor covering event - in Las Vegas, NV.

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Surfaces
01/24/2011
Elevate Your Inside Sales Client Only

Nov 11, 2010

Workshop for the Crossville and Porcelain Stone Institute Elevating Inside Sales Event in Nashville, TN.

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Crossville Inc.
11/11/2010
Sales & Service Excellence Training Program Client Only

Nov 8, 2010

Workshop for Underground Clothing Store Managers in Calgary, AB.

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Underground Clothing
11/08/2010
Creating A Store Client Only

Nov 5, 2010

Presentation at the Total Solutions Plus Conference in Naples, FL.

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Ceramic Tile Distributors Association
11/05/2010
High Performance Retailing - Moving The Needle Public

Oct 19, 2010

Workshop for Kiehl's and Designer Fragrances & Cosmetic Co. Managers in Las Vegas, NV.

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Kiehl's
10/19/2010
Hiring Right Has Never Been Easier Client Only

Oct 13, 2010

Webinar for Underground Clothing of Canada.

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Underground Clothing
10/13/2010
Will We Ever “Party Like It's 1999” Again? Client Only

Sep 30, 2010

Presentation at The Hospital Gift Shop Healthcare Volunteer Resource Professionals 2010 Annual Meeting, Leadership Conference and Trade Show in St. Louis, MO.

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Association For Healthcare Volunteer Rersource Professionals
09/30/2010
Financial Strategies For Retail Success In The Hospital Gift Shop Public

Sep 30, 2010

Presentation at the Healthcare Volunteer Resource Professionals 2010 Annual Meeting, Leadership Conference and Trade Show in St. Louis, MO.

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Association For Healthcare Volunteer Rersource Professionals
09/30/2010
Future Perfect: Consumer Trends & Tactics To Capitalize On Them Public

Sep 10, 2010

Presentation at Furniture First 2010 Annual Symposium in Greensboro, NC.

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Furniture First
09/10/2010
Chicago Retail Study Tour Client Only

Jun 28, 2010

Retail Study Tour in Chicago, IL at the Footwear Event (PPT Presentation).

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Formula4Media
06/28/2010
Social Media: You Don't Have A Choice Of Yes Or No, Just Good Or Bad Client Only

Jun 3, 2010

Presentation for ASICS Gold Accounts Conference in Austin, TX.

More
ASICS
06/03/2010
The 'Changed' State Of The Consumer Client Only

May 6, 2010

Presentation for the US Department Veterans Canteen Service at their Retail Conference in St. Louis, MO.

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Veterans Canteen Service (US)
05/06/2010
The Consumer In 2010: What Will Get Them Back Public

Apr 28, 2010

Presentation at Coverings 2010 Annual Conference in Orlando, FL.

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Coverings, Tile, Stone & Flooring
04/28/2010
Future Forward Public

Apr 18, 2010

Presentation for NARTA (Australia) in New York City, NY.

More
NARTA
04/18/2010
Making A Showrooom Into A Sales Room Client Only

Mar 24, 2010

Presentation for Crossville in Nashville, TN.

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Crossville Inc.
03/24/2010
Future Forward: Consumer Trends & Tactics to Capitalize on Them Client Only

Feb 25, 2010

Presentation at the Connect 2010 Conference in Atlanta, GA.

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Radiant Systems
02/25/2010
Negotiation Skills Workshop Client Only

Feb 17, 2010

Two-Day Workshop for Joseph Mimran & Associates in Toronto, ON, Canada  on February 17 & 18, 2010.  

More
Joseph Mimran & Associates
02/17/2010
Retail Boot Camp Client Only

Feb 9, 2010

A Presentation at TADVS Annual Educational Conference in Houston, Texas.  

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Texas Association, Directors of Volunteer Services (TADVS)
02/09/2010
State Of The 'Retail Union' Client Only

Jan 27, 2010

A Luncheon Presentation at the 2010 AGM Retail Conference in Orlando, FL.

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Association of Golf Merchandisers
01/27/2010
10 Trends that Will Make or Break Your 2010 Client Only

Jan 27, 2010

Presentation at the 2010 AGM Retail Conference in Orlando, FL.

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Association of Golf Merchandisers
01/27/2010
General Merchandise & Licensed Product Leadership Session - Get Real At Retail Client Only

Jan 22, 2010

Two-Day Training For General Merchandise Managers at DOT 2010, in Dallas, TX.

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Harley-Davidson
01/22/2010
Measuring Sustainability: Presenting The Sustainable Retailing Consortium Scorecard Public

Jan 13, 2010

Presentation at the NRF Big Show in New York City, NY.

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National Retail Federation
01/13/2010
There Just May Be A Silver Bullet Public

Jan 12, 2010

Presentation at the 2010 NRF Big Show in New York City (NYC).

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National Retail Federation
01/12/2010
Independents' Day at NRF: Going from Gloom to Boom - Getting your Company Ready for Quantum Change Public

Jan 11, 2010

Presentation at the 2010 NRF Big Show in New York City (NY).

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National Retail Federation
01/11/2010
Future Forward: Consumer, Market & Business Trends Client Only

Nov 9, 2009

A Presentation at The Running Event 2009 sponsored by ASICS in Austin, TX.

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The Running Event
11/09/2009
Ten Trends That Will Make Or Break Your 2010 Client Only

Nov 3, 2009

Presentation at tekservePOS Exclusive Retail Technology Conference in Schaumburg, IL.

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tekservePOS
11/03/2009
An Outstanding Future - Capitalizing On Opportunities Client Only

Nov 2, 2009

Presentation at the Trek Business School Event in Waterloo, Wisconsin.

More
Trek Bicycle Corporation
11/02/2009
The "Changed" State Of The Consumer Client Only

Sep 29, 2009

A Presentation sponsored by ASICS for The Super Runners Shop in NYC, NY.

More
ASICS
09/29/2009
Sales & Service Excellence - When Good Enough Is No Longer An Option Client Only

Sep 29, 2009

A Presentation for ASICS Sales Team in NYC, NY.

More
ASICS
09/29/2009
Thriving In Tough Times Public

Sep 18, 2009

A Presentation for Grand Appliance and TV Sales Executives in Zion, IL.

More
Grand Appliance and TV
09/18/2009
Winning In A Tough Economy Public

Sep 14, 2009

A Presentation at Honeywell CPG Fall Event in Destin, FL.

More
Honeywell
09/14/2009
Where Have Our Customers Gone And Will They Return Client Only

Sep 13, 2009

A Presentation at Furniture First Retail Revolution 2009 Symposium in Las Vegas, NV.

More
Furniture First
09/13/2009
Where Did Our Customers Go And Will They Ever Come Back Client Only

Aug 15, 2009

Presentation at 'Your Road Ahead' in Orlando, FL.

More
Nationwide Marketing Group
08/15/2009
Competing For A Share Of The Consumer's Shrinking Wallet Client Only

Aug 12, 2009

Presentation at Nutro Independent Retail Advisory Meeting in Nashville, TN.

More
Nutro Products
08/12/2009
Thriving In Tough Times & Getting Ready For Boom Times Client Only

Jun 23, 2009

Presentation at The Footwear Event in Nashville, TN.

More
The Footwear Event
06/23/2009
Where Have The Customers Gone, When Are They Coming Back Client Only

Jun 4, 2009

Columbus IT exclusive complimentary Webinar on June 4, 2009.

More
Columbus IT
06/04/2009
It's All About The Customer: 12 Ways To Be More Attuned To Your Customer's Real Needs Client Only

May 28, 2009

Presentation for ASICS Gold Accounts in Scottsdale, AZ.

More
ASICS
05/28/2009
Retail New Frontiers: Thriving In 2009 And Onwards Client Only

May 28, 2009

Presentation for ASICS Gold Accounts in Scottsdale, AZ.

More
ASICS
05/28/2009
Twelve Tactics That You Can Deploy To Capitalize On Consumer Trends Client Only

May 20, 2009

Presentation for Stylexchange in Montreal, QC, Canada.

More
Stylexchange
05/20/2009
Twelve Consumer Trends That Are Changing The Way Companies Do Business With Them Public

May 20, 2009

Presentation for Sylexchange in Montreal, QC, Canada.

More
Stylexchange
05/20/2009
Trends To Grow The Customers You Know Client Only

May 12, 2009

Presentation at Wallace Hardware May 2009 Market in Gatlinburg, TN.

More
Wallace Hardware
05/12/2009
Making A Showroom Into A Salesroom Client Only

May 7, 2009

Presentation for Crossville "Selling Dealers Successfully" event in Nashville, TN.  

More
Crossville Inc.
05/07/2009
Merchandising A Showroom Client Only

May 7, 2009

Presentation for Crossville "Selling Dealers Successfully" event in Nashville, TN.  

More
Crossville Inc.
05/07/2009
Creating A Sales Room Not A Showroom Client Only

Apr 23, 2009

Presentation at Coverings in Chicago, IL on April 23, 2009.

More
Coverings, Tile, Stone & Flooring
04/23/2009
Retail Ain’t What It Used To Be: A Preview Of The Future Client Only

Apr 23, 2009

Presentation at Coverings in Chicago, IL on April 23, 2009.

More
Coverings, Tile, Stone & Flooring
04/23/2009
Consumers’ Wallets Are Shrinking Unlike Their Expectations Client Only

Mar 24, 2009

Presentation at ICSC 2009 Western Canada Business Forum in Kananaskis, AB.  

More
International Council of Shopping Centers
03/24/2009
What To Do When Business Is Tough To Get Client Only

Feb 22, 2009

Las Vegas, NV

More
Dance Retailer News
02/22/2009
May You Live In Interesting Times Client Only

Feb 4, 2009

Presentation at the Canadian Eye Opener in Toronto on February 4, 2009

More
CCi
02/04/2009
May You Live In Interesting Times Client Only

Jan 28, 2009

"May You Live In Interesting Times" 2 Slides Per Page for January 28, 2009 Presentation in Orlando, FL

More
Association of Golf Merchandisers
01/28/2009
Thriving In 2009 - What To Do Today To Grow The Business Client Only

Jan 28, 2009

"Thriving In 2009 - What To Do Today To Grow The Business" 2 Slides Per Page for January 28, 2009 Presentation in Orlando, FL

More Video
Association of Golf Merchandisers
01/28/2009
The Future Ain't What It Used To Be Client Only

Jan 24, 2009

Presentation At DOT on January 24, 2009 in Washington DC

More
Harley-Davidson
01/24/2009
Selling & Service Excellence Client Only

Jan 20, 2009

Slide Presentation for Selling & Service Excellence training on January 20, 2009 - Lebanon, TN

More
Nutro Products
01/20/2009
Thriving In Tough Times Client Only

Jan 15, 2009

Final Presentation for DOT 2009 on Thriving Through Tough Times: Lessons Of Winning General Merchandise Managers And Other Retailers (updated January 15, 2009) Requires separate video files to be viewed properly

More
Harley-Davidson
01/15/2009
Harvesting The Low Hanging Green Fruit (mp3 File) Public

Jan 14, 2009

MP3 recording of a Presentation at the National Retail Federation (NRF) 2009 Annual Convention in New York City (NY).

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National Retail Federation
01/14/2009
Harvesting The Low Hanging Green Fruit (Handout) Public

Jan 14, 2009

Presentation at the National Retail Federation (NRF) 2009 Annual Convention in New York City (NY).

More
National Retail Federation
01/14/2009
Retail Ain't What It Used To Be & Now Do It! Client Only

Dec 1, 2008

Presentation to Aramark Retail Managers in Philadelphia, PA.

More
Aramark
12/01/2008
It Is Going To Likely Get A Lot Worse Before It Gets Better Public

Nov 20, 2008

Strategies to thrive in 2009 and onwards, downturn or no downturn.

More
11/20/2008
Creating A Sales Room Client Only

Nov 6, 2008

Presentation at CTDA 2008 Management Conference in Puerto Rico (2 Slides).

More
Ceramic Tile Distributors Association
11/06/2008
May You Live In Interesting Times Client Only

Oct 23, 2008

Preesentation to the Pro Hardware Achievers Club in Half Moon Bay, Jamaica. 

More
PRO Hardware
10/23/2008
The Future Ain't What It Used To Be Client Only

Oct 21, 2008

Presentation in Chicago on October 21, 2008

More
Ivanhoe Cambridge
10/21/2008
Retail Math Client Only

Oct 21, 2008

Presentation on Retail Math on October 21, 2008

More
Ivanhoe Cambridge
10/21/2008
Retail Ain't What It Used To Be & Tactics Client Only

Oct 20, 2008

Presentations at the 2008 Soccer Event in Los Angeles, CA.

More
Formula4Media
10/20/2008
Retail Management Boot Camp Public

Oct 5, 2008

A presentation at Monkee's 2008 Retreat in Wilmington, NC, on Consumer & Retail Trends, Selling & Service, Sales Performance, and Inventory Management.

More
Monkee's
10/05/2008
Trends That Are Reshaping Your Business Client Only

Oct 1, 2008

A presentation for La Vie en Rose in Montreal, Canada

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La Vie en Rose
10/01/2008
Now Do It! Client Only

Oct 1, 2008

A presentation for La Vie en Rose in Montreal, Canada

More
La Vie en Rose
10/01/2008
You Don't Know What You Don't Know - Trends That Are Reshaping Your Business Client Only

Sep 25, 2008

More
National Bicycle Dealers Association
09/25/2008
Retail Strategies & Tactics Client Only

Sep 15, 2008

Presentation at the Retail Pro User Conference in San Diego, CA.  

More
Retail Pro
09/15/2008
May You Live In Interesting Times Client Only

Sep 9, 2008

A Presentation to Clive Peeters Team in Queenstown, New Zealand

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Clive Peeters (Australia)
09/09/2008
Retail 101: Executing The Basics Client Only

Sep 5, 2008

Presentation at Appliance Connexion 2008 Annual Meeting in Sydney, Australia.

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Appliance Connexion (New Zealand)
09/05/2008
The Future Ain't What It Used To Be! Client Only

Sep 5, 2008

Keynote Presentation at Appliance Connexion 2008 Annual Conference in Sydney, Australia.

More
Appliance Connexion (New Zealand)
09/05/2008
May You Live In Interesting Times Client Only

Sep 3, 2008

Presentation for Electrolux Team in Sydney, Australia. 

More
Electrolux
09/03/2008
May You Live In Interesting Times Public

Sep 2, 2008

Presentation to the NARTA Team in Sydney, Australia.

More
NARTA
09/02/2008
May You Live In Interesting Times Client Only

Aug 30, 2008

Training Workshop for the Pacific Harley-Davidson Team.

More
Harley-Davidson
08/30/2008
CUSTOM Sales Client Only

Aug 29, 2008

CUSTOM Sales Workshop for the Pacific Harley-Davidson Team.

More
Harley-Davidson
08/29/2008
Recession Proof Your Business - Tactics To Win The Race Client Only

Aug 28, 2008

A presentation at Interbike in Las Vegas, NV

More
National Bicycle Dealers Association
08/28/2008
New Trends that are Re-shaping Shoe Retailing Client Only

Jul 27, 2008

A Keynote Presentation at NSRA Retail Dollars & Sense Conference in Las Vegas (NV).

More
National Shoe Retailers Association
07/27/2008
What Exactly Is A Good Leader? Public

Jul 18, 2008

Webinar for the Ceramic Tile Distributors Association.

More
Ceramic Tile Distributors Association
07/18/2008
30 Things To Do In Business When Business Is Tough To Get Public

Apr 29, 2008

Presentation at Coverings 2008 Annual Convention in Orlando (FL).

More
Coverings, Tile, Stone & Flooring
04/29/2008
Negotiation Skills For Buyers, Sellers And Everyone Public

Apr 29, 2008

Seminar on negotiation skills at Coverings 2008 Annual Convention in Orlando (FL).

More
Coverings, Tile, Stone & Flooring
04/29/2008
Blooming Amidst All The Gloom & Doom Public

Apr 10, 2008

Presentation for NARTA Australia at the 2008 Retail Study Tour in Chicago (IL).

More
NARTA
04/10/2008
Prepare For The Worst And Expect The Best Public

Apr 9, 2008

More
J.D. Associates
04/09/2008
The Future Ain't What It Used To Be Public

Apr 1, 2008

Presentation to the International Council of Shopping Centers (ICSC) in Alberta, Canada.

More
International Council of Shopping Centers
04/01/2008
What It Takes To Win At Retail Today Public

Mar 4, 2008

Presentation at the RIS Technology Conference in Orlando (FL).

More
Retail Information Systems
03/04/2008
Selling With Passion And Professionalism Public

Feb 29, 2008

Seminar on selling and service skills at Eureka Annual Convention in Punta Cana, Dominican Republic.

More
Eureka
02/29/2008
People Ready Retailing, The Integrated Enterprise Public

Oct 24, 2007

More
Microsoft
10/24/2007
Challenges Of The Future - The Rebirth Of Small Independent Retail In America Public

Sep 27, 2007

Presentation to the National Bicycle Dealers Association (NBDA) in Las Vegas (NV).

More
National Bicycle Dealers Association
09/27/2007
People Still Count Public

Sep 27, 2007

Seminar on selecting, training, and leading staff for the NBDA in Las Vegas (NV).

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National Bicycle Dealers Association
09/27/2007
Creating The Luxury Experience Public

May 17, 2007

Seminar on the luxury market and the luxury consumer for Swarovski Managers in Chicago (IL).

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Swarovski
05/17/2007
Lost In New York Public

Jan 15, 2007

Presentation for the National Retail Federation (NRF) 2007 Annual Conference in New York City (NY).

More
National Retail Federation
01/15/2007
Category Management Fundamentals Public

Dec 1, 2006

Webinar to the Retail Systems Alert Group sponsored by Intel and JDA Software.

More
JDA Software Group
12/01/2006
Open-To-Buy Made Simple Public

Nov 12, 2006

Seminar on Open-To-Buy at the 2006 Running Conference sponsored by ASICS. 

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ASICS
11/12/2006
It's All About The Customer - How To Really Sell In Your Store Public

Sep 25, 2006

Seminar on selling and handling customers' complaints for Dell's launch of their new retail venture in Dallas (TX).

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Dell
09/25/2006
Retail Selling Ain't Brain Surgery, It's Twice As Hard! Public

Sep 21, 2006

Seminar on retail selling and service for Macy's Managers in New York City (NY).

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Macy's
09/21/2006

Client Access

Speeches & Workshops marked Client Only require a Client Code.