| Jim’s first-hand experience in helping retailers deal with the challenges of day-to-day retail operations and merchandising management makes him a highly knowledgeable and experienced trainer and speaker on this subject.
His workshops on store management, store promotions, merchandise presentation, customer service, staff training, sales forecasting, inventory budgeting, inventory reductions, open-to-buy, promotions, turnover, GMROII, RIA, buying skills, negotiating with suppliers and many more are renowned for their practical approach and easy to implement strategies and techniques.
Jim can work with his clients to create entirely individualized training programs to meet their specific requirements.
One such program is:
Custom Designed "Start and Run a Retail Business"– For Retail Associations Only
A fully personalized version of Jim’s best seller book and workshop complete with examples, illustrations and documentation geared specifically to the association members’ industry and made available exclusively to the association for its member retailers.
Objective:
- Provide the association with an opportunity to show a unique benefit and add value for its members by offering them training that will
- Improve their sales and profit by exposing them to best practices in merchandising, buying, personnel management, sales management, using computer technology and customer service, geared specifically to their industry
- Motivate them to change their practices by providing them with a ready for implementation improvement plan that addresses their specific issues
Training Package Inclusions:
- Fully customized "Start and Run a Retail Business" book, video or CD-ROM. It includes a new chapter on remote customer contact including phone and e-mail selling, use of the Internet for product knowledge. It also features additional tests, role-plays, and other interactive learning tools to further enhance the learning and make it more fun
- 2 day workshop to introduce the customized "Start and Run a Retail Business" book (or 4 day train the trainer seminar)

To learn more about Jim’s "Retail Merchandising & Operations" speaking and training experience please check Keynote Speeches, Seminars and Workshops and Articles on this topic.
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