"Jim Dion has a diverse skill set in that he has worked retail, manufacturing and operations.  In his consultancy he has had invaluable experiences and exposure to a variety of business sectors. He is a genuine retail expert with a big interest in systems. This is invaluable in establishing credibility as he understands the complexities of  business and can relate to the challenges of his audiences. He has the unique capacity and ability to adapt his presentation content and style to the audience demographics so that the work is relevant and learning is guaranteed. We have worked together in creating and crafting several programs where flexibility and adaptability are key to success. We have delivered every time. Jim is a pleasure to work with, he listens well and cares about his customer and his audience. This is recognized in the results and in his success so far along the journey......"

Ruth Crowley, Vice President, General Merchandise,
Harley-Davidson Motor Company

"Jim Dion is a consummate professional who is extremely knowledgeable in the worldwide retail industry. His experience, insights and enthusiasm for the subject matter he speaks on combined with a compelling delivery style make him an excellent choice as either a keynote speaker or consultant to any organization."

R. Craig Breese, President, Maytag International

“Jim not only brought a wonderful sales process to our retail organization, he completely changed how we look at our business and how we measure success at the store level. The thing that impressed me the most about Jim was his ability to come into our organization, quickly analyze and truly understand our business and culture and translate that into rich and relevant training for our organization. I would work with Jim again in a heartbeat and hope to do so again in the future.”

 Ami Huff, Manager, Retail Training & Sales Support Services,
The Original HoneyBaked Ham Co. of Ga., Inc.

“If you want an audience to leave your event asking, 'when can we sign up for the next one?', Jim Dion is the one speaker who delivers. We've worked with many keynotes over the years and nobody matches Jim's amazing insights into the retail industry. He has helped our clients understand the mindset of today's consumer, create better relationships with suppliers, improve pricing strategies, outwit the competition, and run their businesses to achieve greater profitability - all in a format that entertains and inspires. Jim will truly delight your audience and give them information they can take back to the workplace and use.”

Kathryn Buchanan, Marketing Communications Manager,
JDA Software Group, Inc.

“The Association of Golf Merchandisers has been honored to have James Dion present retail education seminars at our annual conference for the past several years. The seminars presented have always been extremely professional and timely.  The topics are well-received and he is consistently ranked 'excellent' in member evaluations. Jim has a unique manner in presenting information that inspires our members to examine their business practices, to embrace change and to become better and more profitable retailers.”

Desane Blaney, Executive Director,  AGM, Association of Golf Merchandisers

“Jim brings a wealth of knowledge and experience in the retail industry.  He’s done a fantastic job of educating our Partners and our marketing/sales staff on the business issues faced by independent merchants.  Jim is very professional and a pleasure to deal with.  If you have to know the SMB retailer and the market, Jim’s your man.”

Pat Cochran, Vice President, Miller Freeman, San Francisco, CA

Marie Maxwell, Manager, Customer Services,
Microsoft, Redmond, WA

Lee and Gerri Turner, For Heaven's Sake, Conroe TX

Joseph Geha, Perth, Australia

Cheryl L. Rost, Regional Manager, Microsoft, Minneapolis, MN

Steve Naru, Director of Communications, MacGregor Golf

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